Enterprise-Grade Security

Trust Center

Your data security and privacy are our top priorities. Learn about our comprehensive security measures, compliance certifications, and commitment to protecting Canadian businesses.

99.9%
Uptime SLA
256-bit
SSL Encryption
Auto
Security Monitoring
100%
Canadian Data

Compliance & Certifications

We maintain the highest standards of security and compliance to protect your business data and ensure regulatory adherence across Canada.

SOC 2 Type II

IN PROGRESS

Currently working toward SOC 2 Type II certification. This certification validates our security, availability, and confidentiality controls.

🎯 Audit Status:

In Progress — 2026

Control documentation and testing underway

PIPEDA Compliant

COMPLIANT

Fully compliant with Canada's Personal Information Protection and Electronic Documents Act. Our privacy practices meet all federal requirements for handling personal information.

✅ Current Status:

All PIPEDA requirements implemented

Last review: March 2026

Provincial Privacy Laws

COMPLIANT

Compliant with provincial privacy legislation across all Canadian provinces and territories, including Quebec's Bill 64 and British Columbia's PIPA.

🍁 Coverage:

All 10 provinces and 3 territories

Includes Quebec Bill 64 compliance

ISO 27001

PLANNED 2026

International standard for information security management systems. Certification planned for 2026 to demonstrate global security best practices.

📅 Timeline:

Planned — 2026

Gap analysis and certification preparation underway

Data Security & Protection

Your sensitive business and financial data is protected with enterprise-grade security measures and Canadian data residency requirements.

End-to-End Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Encryption keys are managed with automatic rotation.

• TLS 1.3 for data in transit
• AES-256 encryption at rest
• Automated key rotation

Access Control

Role-based access control (RBAC) with multi-factor authentication (MFA) required for all administrative access.

• Multi-factor authentication
• Role-based permissions
• Principle of least privilege

Automated Security Monitoring

Automated security monitoring and alerting with real-time threat detection, automated incident response, and comprehensive audit logging.

• Real-time threat detection
• Automated incident response
• Comprehensive audit trails

🍁 Canadian Data Residency

Infrastructure

  • 🏢 Railway Platform: Primary application hosting
  • 🏢 PostgreSQL: Managed database service
  • 🏢 CDN: Global edge locations including Canada

Data Processing

  • ✅ Hosted on Railway's secure cloud infrastructure
  • ✅ Canadian users served via regional edge locations
  • ✅ PIPEDA compliant data handling practices

Service Level Agreement

We guarantee enterprise-grade availability and performance with comprehensive SLA commitments.

99.9% Uptime Guarantee

Monthly uptime target: 99.9%
Maximum monthly downtime: 43.8 minutes
Planned maintenance window: Sundays 2-4 AM EST

📊 Current Performance:

99.9%+ uptime target

Response Time SLA

Platform response time: < 200ms
API response time: < 100ms
Database query time: < 50ms

⚡ Current Performance:

Average 150ms response time

Security Contact & Reporting

Have security questions or need to report a vulnerability? Our security team is available 24/7.

🔐 Security Team

support@canadalawyers.app

(647) 956-7290

24/7 emergency response

🛡️ Privacy Officer

support@canadalawyers.app

Arthur Kostaras

PIPEDA compliance inquiries